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    Who Is Minding The Airlines?

    The American airline industry has been in turmoil over the past few years, due to the decline of the American economy. But one can not help but wonder, who all is benefiting from this? Does the American airline industry show a direct correlation to that of other country’s industries?

    Anytime one loses, another wins, or is more than better suited for the advantage. India, for instance, has begun to implement something that American airline industry has had for years. The establishing of the economic regulatory authority for airports and airlines. An economic regulatory authority is a governmental agency that regulates businesses in the public interest.

    Titled the “Airports Economic Regulatory Authority of India Act 2008,” this act was first written in December of 2008 but was signed into law in May of 2009. The act establishes an independent body to regulate tariffs and monitor the performance of airports.

    To many, this may sound common or mundane, but to a country that did not have these regulations prior to having them now is of great significance.

    This new regulatory authority will attempt to remove all the anomalies that occurred during the “Airports Authority of India,” the prequel to the “Airports Economic Regulatory Authority of India Act 2008.” This reign as the service provider and regulator of domestic and international airports in India is the framework that the new regulatory authority hopes to correct.

    One of the major problems with the old regulatory authority was that the charges for services did not match the quality of services provided in most cases. And without the intervention of an independent regulator, much like that of the American airline industry, India lacked the necessary environment
    for the development of an airport infrastructure that could compete on a global standard.

    The Airports Economic Regulatory Authority of India Act 2008 will be directly responsible for the regulating of tariffs at major airports; determining such fees as those for development and other passenger services fees, and monitoring performance standards relating to the quality of services at major airports.

    It may be too soon to tell the effects of the Airports Economic Regulatory Authority of India Act 2008, but one thing is for sure, that this government control will overall better the country in the long run.

    From Learning to Marketing, One Leader’s Worthwhile Switch

    I recently read this article and thought that I should share it with all of you. Have you ever had a manager that has gone from sales to the marketing end of the business and still acts as a salesman with their approach to management? I have and I found it very frustrating. They are now coaches who need to understand how to observe and speak to people. Let me sell, you help me understand the behavior behind the sale.

    Here is the article from clomedia.com:

    The chief learning officer role is a flexible one. Richardson’s Andrea Grodnitzky shared how her move from CLO to CMO opened her eyes to beneficial sales-based learning strategies.

    January 9, 2017

    by Nidhi Madhavan

    Successful marketers need to fully understand their customers. For Andrea Grodnitzky, the new chief marketing officer at Richardson Sales Training, her customers are learning leaders at some of the world’s top sales organizations.

    Grodnitzky spent the prior year as Richardson’s chief learning officer. She’s been with the sales performance improvement company for almost 14 years, working with founder Linda Richardson to develop core programs and eventually lead the design and facilitation teams. As CLO, Grodnitzky took on a customer-facing role, writing thought leadership pieces and representing Richardson to existing and prospective clients. Thus, the transition to CMO came naturally.

    “Our customers are both sales professionals and learning leaders,” she explained. “I’ve been working with these folks for quite some time, so it’s nice to bring that knowledge with me to this new role.”

    She spoke to Chief Learning Officer about sales organizations’ learning needs and the trends shaping them.

    Richardson is a 37-year-old company. How have the learning needs of sales teams changed over time?

    The most dramatic changes have happened in just the past few years. First, both business buyers and consumers have changed their buying behavior due to the availability of information online and advances in mobile technology; we can now ask opinions and research products instantly. This shift means sales people must be upskilled to engage with today’s hyper-informed customers.

    Second, the pace of business has sped up. In some ways, technology has helped salespeople become more efficient, but expectations from management and customers have increased as well. Learning solutions now need to fit into busier lifestyles. Companies need to prioritize skills training and make sure that learning is bite-sized, easily accessible and relevant.

    Finally, higher buying expectations have led many companies to form extended sales teams with individuals who don’t have formal sales backgrounds. Learning leaders need to ensure they provide these teams with the right knowledge and skills.

    Richardson works with many Fortune 500 and Fortune 1000 clients. Are there any training strategies common to these companies that contribute to their success?

    There are certainly a variety of approaches, but there are some common themes we see in our most successful clients:

    1. They decide what success looks like before they begin. They identify the key performance indicators that matter to them and then partner with firms like us to create the right measurement approach. They also look at their progress along the way to inform their continued investment and adjust to learner needs.
    2. They have strong buy-in from leadership, in words and actions. Strong organizations orchestrate senior leader buy-in and ongoing engagement as part of their plans, making sure leaders themselves understand the importance of their investment and role in training initiatives.
    3. They ensure that learning is contextual and relevant. Sales professionals don’t like spending time on activities they don’t perceive as important. Successful organizations connect the dots on how their programs will help them meet targets by utilizing case studies and real-life scenarios.

    Sustaining sales behaviors taught during training is one of Richardson’s key goals. What mistakes do organizations often make reinforcing learning in the field?

    Sales managers are an important investment area; their support is critical for any learning initiative to succeed. But learning leaders often take for granted that managers know how to observe and coach. For example, a manager may understand the importance of a strong opening with a customer, but their coaching will be watered down if they haven’t been taught the observable behaviors to watch for.

    Organizations also need to train managers on how to coach effectively. Most managers are former sales professionals, but the skills that helped them succeed in sales can conflict with those needed to be a great coach. A sales manager might be itching to take over a sales encounter, but they need to learn to step back and develop their team members’ skills.

    We talked about trends that have already affected sales teams, but are there any new learning trends we may see in 2017 and beyond?

    We’ve spent some time listening to our clients during advisory boards and quarterly meetings, and here’s what we’re hearing:

    Mobile learning: It’s no longer just nice to have. It’s been on the horizon, but not all sales organizations are quite there. Sales people live on their phones; if you want to reach them, that’s where to go.

    Expectations: Learner expectations are no longer based on other training programs. Learning organizations need to take a cue from digital spaces like Facebook, YouTube and Google, where people spend most of their time.

    Personalization: Engaging content meets learners exactly where they are on the learning journey. New technology and techniques allow organizations to personalize content without massive effort.

    Analytics: We’re in the “show me” age. Learning leaders will see increased efforts to track and display impactful results. The key is to tell the story around the data.

    How To Avoid These 5 Leadership Lies

    1. Data Lies – Remember the recent election? What was the data showing? It all showed that Hillary would be our next President—Wrong! It could have been hacked (by Russia some say) or manipulated to show what they wanted them to show. Do not let data alone be your sole choice of information.
    2. Strategy Lies – You should have a vision and a direction of where you want your business to go before you decide on the proper strategy to take. These three things are nothing without each ones particular important information. You will have no strategy without a direction to go in. There will be no direction without the vision of where you want to end up. So, you see, you need all three to take your business to the top.
    3. Experts Lie – “Opinions are like elbows, everyone has one”. With so much information out there today, experts can and will get things wrong. Where they get their information from, how they decipher that information and then relay that information to you can make all the difference in the world. Remember, past experience has nothing to do with future outcomes. Most “experts” are using past data to form their conclusions. No two projects will ever be the same. Your project may be similar to what they researched, but you could have one very different idea that changes the whole outcome. Take what the experts say, add your research/opinion and make an educated decision for yourself. This key leadership skill of being able to judge expert judgment is huge now and will only grow over time.
    4. Your Gut May Lie – Going with your “Gut” may not be such a good idea in business. You may feel that something is totally going to work, but is that wishful thinking on your part? Research will help you know the difference. It’s great to feel strongly about something, but also do your due diligence to see if it is viable.
    5. Downplaying Reality Lies – Things are as bad as they seem! Don’t listen to anyone who tries to white-wash a crisis (be it big or small). Knowing exactly when to take action is the most important response to any problem. Do not let their denial of reality slow down response time to any problem that can harm your business. Let everyone know that you need all hands on deck to fix the problem immediately.

    Augmented Reality Is The New Reality In Supply Chain Management

    What is Augmented Reality you ask? Augmented Reality is the live view of an actual environment that has augmented or supplemented elements via computer-generated input like, sound, video, graphics or even GPS coordinates. For example, for you football fans out there, the yellow first down line you see on tv is Augmented Reality. You are watching a live game, but you also see all of the graphics on your screen which are computer-generated elements.

    In 2017 Augmented Reality is going to have an estimated value of over $6 billion. Who knew it was such a huge business? Augmented Reality is used quite a bit in Supply Chain applications and is truly only limited by the imagination. Just last year, Augmented Reality seemed like science fiction to most and now it is poised to be one of the most successful additions to businesses ever.

    Businesses are able to implement this technology quicker than usual due to the fact that today’s new hires have been using technology most of their lives. With video games, phones, tablets and even the new virtual reality items out there. Remember Pokemon Go? That game is the perfect example of Augmented Reality and almost everyone was playing that game.

    This technology is going to help all businesses reduce training time throughout their supply chain, and is growing by 100% yearly. That does not mean it is without its problems. One of it’s biggest issues is low battery life. They are working on this problem as you read this.

    Would Augmented Reality work in your business? Would you consider using it?

    We would love to hear what you think of this technology.

    Meet The ‘Not So Baby’ Beluga

    The Beluga aircraft actually looks like a Beluga Whale due to the fact that it was modified to carry large cargo. It is similar to the Antonov An124-100.

    “The Beluga is capable of carrying loads of up to 47 tons over a distance of 900 nautical miles. Lighter loads can be transported over much longer distances.” This shows that the Airbus Transport International 300-600ST Beluga class aircraft are capable of transporting large cargo amounts for long distances.

    The Airbus Transport International corporation specializes in carrying large and heavy payloads for its subsidiary Airbus, for government entities and the commercial aircraft industry. The Beluga takes on contracts to transport large fuselage, launch vehicles, satellites, and large aircraft parts.”The Beluga has regularly transported the fuselage sections of an A340, the wings of the Airbus A340, or two winglets of the A320.”

    This aircraft, at one point, carried a record-breaking chemical tank and its supports weighing in at 45 tons. It has also carried an aluminum fuel tank that was 9m in length for the NASA X-33 Venture Star Spacecraft.

    5 new Beluga aircraft, which will be bigger than the existing aircraft, are in production and should be ready by 2020. This aircraft totally deserves all of the attention it receives.

    We would love to read your comments about this article and the Beluga aircraft.

    Is It Safe To Ship Magnets By Air?

    Magnets can be an extremely dangerous cargo item to ship internationally or domestically. Domestically, magnets are being deregulated. But with that said the packaging requirements for shipping these extremely sensitive and dangerous cargo items are strictly mandated and strictly enforced by the government. Contracted engineering company’s that will be dealing with the outsourcing of the magnetism of the items being shipped must follow the International Air Transport Association (IATA) Dangerous Goods regulations in order to comply with the FAA and the International Civil Aviation Organization (ICAO) requirements for shipping magnets by air internationally or domestically.

    When shipping anything that holds a magnet charge by air, one must first understand the classification and definition of “Magnetized Material” as given by the Federal Aviation Administration (FAA) or the International Air Transport Association (IATA). This is important because this could determine a price difference and a capability change. For instance if the cargo item has a magnetic field strength of 0.159 A/m (0.002 Gauss) or more at a distance of 2.1 m (7 ft) from any point on the surface of the assembled package, then the item is considered magnetic material to the point that it must be packaged separately and differently. Secondly, the packing instructions are important when dealing with magnetic material. Magnetized material is to only be accepted under the conditions that the cargo items, such as magnetrons and meters, have been packed so that the polarities of the individual units oppose one another and do not affect one another. Permanent magnets must have keeper bars installed to be properly accepted by any outside organization. And lastly, for proper acceptance, the packaging must denote that the magnetism does not exceed 0.418 A/m (0.00525 gauss) or must produce a magnetic compass deflection of 2 degrees or less.

    The Federal Aviation Regulations require that all personnel packaging any magnetically dangerous cargo good, item or article, especially magnets, are to be trained to package the items in a proper manner. Training records must be maintained to document that initial, follow-on and refresher training is being accomplished in the proper intervals as applicable. Objective evidence will be required to ascertain the effectiveness of training and the training program alike to the Federal Aviation Administration.

    To ensure the prompt and continuous following of their rules the Federal Aviation Administration (FAA) imposes strict penalties for violations. With all the rules and regulations dealing with the process of moving magnetic cargo internationally or domestically, magnetic fields in air-space are minute to minimal keeping it extremely safe to fly.

    This One Thing Puts FedEx At The Top Of Its Game

    FedEx was the first overnight express delivery company in the world and is the world’s largest airline in terms of freight tons flown daily.  FedEx is also considered the world’s largest airline in terms of the number of aircraft.  With over 375 destinations worldwide and one in nearly every country, it is extremely hard to find someone that is not familiar with the name FedEx.

    One of the reasons FedEx has become so dominating in cargo transportation is because of the reoccurring contracts that are signed with the United States Postal Services allowing FedEx to transport their Express Mail and Priority Mail.  These past two contracts allow FedEx Express to place drop boxes at every United States Postal Services post office.  Needless to say, the United States Postal Service is the largest customer of FedEx.

    The major strength of any company, not just FedEx, is its ability to work around the clock, utilizing all 24 hours in the day. FedEx has demonstrated their ability to utilize time more efficiently by capitalizing on red-eye flights.  When cargo items being transported, such as freight, are on the ground in the day, those same items can be transported at night by FedEx for the “long haul” and the last stretch of taking the cargo item to the final destination can be completed by the ground forces in the day.  Because of this maximization of all 24 hours FedEx has set the bar for all to follow in terms of productivity.

    Six Sigma thinking can give a business fact-based situation to transform what are considered abstract scenarios and turn them into tangible solutions.
    What is Six Sigma?

    Sigma is a statistical term that measures how far a given process deviates from perfection. The idea behind Six Sigma is that if one can measure how many “defects” it has in a process, it can systematically figure out how to eliminate them and get as close to “zero defects” as possible.

    To achieve the quality of Six Sigma, a process must produce no more than 3.4 defects per million parts. Three Sigma is 93.3% accuracy. Four Sigma is 99%. Five Sigma is 99.7% and Six Sigma is 99.99%. To scale, three Sigma is 1.5 misspelled words per page in a book. Six Sigma is one misspelled word in all the books in a small library.

    Best said by  Hall of Fame football coach Vince Lombardi: “Perfection is unattainable, but if we chase it, we can catch excellence!”
    What are the Process Improvement Methodologies?

    Process improvement methodology has five steps: Define, Measure, Analyze, Improve and Control (DMAIC). These steps are designed to guide teams through a rigorous process of clearly understanding the situation and capturing information, enabling teams to look past the symptoms of a problem and identify the true root causes. After verification of the suspected root causes, the Improve and Control phases of the DMAIC process are used to develop solutions, organize and execute implementation plans, and monitor the results closely to ensure the realization of expected benefits.

    And FedEx’s implementation of the Lean Six Sigma has increased its productivity and brought them a bit closer to perfection.  By using Lean Six Sigma, FedEx has better measured their defects, or practices that are counter-productive, in their process and systematically found a better way to eliminate them and get as close to their goal of zero defects as possible.

    It is becoming increasingly important that both quality and quality assurance are considered in any business that hopes to survive, let alone thrive.  The FedEx organization has employed the Lean Six Sigma methods and techniques for better controlling of both their quality and quality assurance processes within the corporation.

    FedEx has no competition with any other freight or cargo carriers due to one major advantage, its massive size. As of June 2016, the FedEx Express fleet consisted of 659 operational aircraft and another 89 on order, making it the largest civil fleet in the world!  In addition, the average lifecycle of any given aircraft is roughly 22.2 years, meaning that their fleet 600+ is steadily growing because of the low rate of having to replace individual aircraft often.

    Five Must Haves For Project Managers

     

    1. You Must learn to communicate with everyone involved with your project, no matter what level they are at in your business. There is no ‘One size fits all’ approach to communication with your group of people. You need to learn which ways to direct everyone on your team. Everyone is different in the way they need to interact with you, and it is to your advantage to take the time to do this.
    2. You Must have the right resources. Get to know people and what their area of expertise is. Which means that you need to network, and use those contacts as needed. Keep your relationships up to date so that people will build trust with you and be more willing to help with your project.
    3. You Must be a problem solver. Learn how to brainstorm ideas and new solutions to issues that may come up. Delegate tasks and do not micromanage. This should cut down on some of the problems that could arise.
    4. You Must have regular group meetings. Go into your meetings prepared with and agenda, and stay on track so as not to waste everyone’s time. To make sure that everyone came away from the meeting on the same page, email all with any decisions made during the meeting.
    5. You Must close out your project and then celebrate. Make sure you document how the project went and any suggestions for improvements for the next time. Then make sure you celebrate with each team member a job well done. You choose the best way to do that for your particular situation. I personally like going out for a cocktail!

    Announcing The New Brithe Publishing Website…Drum Roll Please!

     

    The new Brithe Publishing website is now up and running! We have made it easier to find everything you would be looking for, including all of our blog posts. No more having to sign in to Tumblr to read our blogs.

    We apologize for not sending out our weekly newsletter during this past month while we were working on getting the new website up and running as quickly as possible. We will resume our newsletters starting Thursday. Thank you so much for your patience during this downtime.

    All of our eBooks and audiobooks can now be purchased directly through Amazon by clicking on the links under each description, or on the thumbnail picture itself.

    We hope you like what we have done and would ask that you share this email and our website with friends and family who may be interested in reading our blogs and possibly buying one of our books.

    If you have any suggestions about what you would like to see on our site or topics you would like to read about on our blogs, please feel free to email us with those suggestions at:
    jason.davis@brithe-publishing.com

    We want to make sure that all of our valued subscribers and customers receive the best from us.

    We appreciate each and every one of you!

    Jason Davis
    Brithe Publishing

    You Don’t Know What Six Sigma Is? It’s All The Rage Right Now

    To start, by definition, Six Sigma is a quality control program. Its goal is to make statistical improvements to business processes.  Think along the lines of project management, financial analysis, improving business production and customer retention. Not to mention better customer service.

    “In 1986, Motorola was so confident that they could make these changes to their production and customer satisfaction that they designed an initiative to reduce their product defects down to 3.4 defects per million products. This initiative was so successful that Motorola expanded it to their other business processes and branded it as Six Sigma.”

    The main value of Six Sigma advocates the idea that all business processes can be optimized through measurement.

    imageSix Sigma is actually a five-step process that goes by DMAIC. The ‘D’ stands for define,  ‘M’ stands for measure, (measure initial performance) ’A’ stands for analyze, (analyze the root of the problem) ‘I’ stands for improve,(improve the system performance) and finally, ‘C’ stands for controls.(create controls into the process to make sure the problem/defect never happens again.)

    One of the most surprising benefits of Six Sigma has been increased employee satisfaction. This is a benefit on top of the increased profits and customer satisfaction. When you apply Six Sigma to your employee’s questions about the company, you not only save time, you remove errors and therefore boost morale.

    Companies have to want to make Six Sigma work for them by sticking to the new rules and controls to make sure they don’t backslide into problems again. The company really will only be as good as the controls and processes that they have in place.

    Who Is Minding The Airlines?

    The American airline industry has been in turmoil over the past few years, due to the decline of the American economy. But one can not help but wonder, who all is benefiting from this? Does the American airline industry show a direct correlation to that of other country’s industries?

    Anytime one loses, another wins, or is more than better suited for the advantage. India, for instance, has begun to implement something that American airline industry has had for years. The establishing of the economic regulatory authority for airports and airlines. An economic regulatory authority is a governmental agency that regulates businesses in the public interest.

    Titled the “Airports Economic Regulatory Authority of India Act 2008,” this act was first written in December of 2008 but was signed into law in May of 2009. The act establishes an independent body to regulate tariffs and monitor the performance of airports.

    To many, this may sound common or mundane, but to a country that did not have these regulations prior to having them now is of great significance.

    This new regulatory authority will attempt to remove all the anomalies that occurred during the “Airports Authority of India,” the prequel to the “Airports Economic Regulatory Authority of India Act 2008.” This reign as the service provider and regulator of domestic and international airports in India is the framework that the new regulatory authority hopes to correct.

    One of the major problems with the old regulatory authority was that the charges for services did not match the quality of services provided in most cases. And without the intervention of an independent regulator, much like that of the American airline industry, India lacked the necessary environment
    for the development of an airport infrastructure that could compete on a global standard.

    The Airports Economic Regulatory Authority of India Act 2008 will be directly responsible for the regulating of tariffs at major airports; determining such fees as those for development and other passenger services fees, and monitoring performance standards relating to the quality of services at major airports.

    It may be too soon to tell the effects of the Airports Economic Regulatory Authority of India Act 2008, but one thing is for sure, that this government control will overall better the country in the long run.

    From Learning to Marketing, One Leader’s Worthwhile Switch

    I recently read this article and thought that I should share it with all of you. Have you ever had a manager that has gone from sales to the marketing end of the business and still acts as a salesman with their approach to management? I have and I found it very frustrating. They are now coaches who need to understand how to observe and speak to people. Let me sell, you help me understand the behavior behind the sale.

    Here is the article from clomedia.com:

    The chief learning officer role is a flexible one. Richardson’s Andrea Grodnitzky shared how her move from CLO to CMO opened her eyes to beneficial sales-based learning strategies.

    January 9, 2017

    by Nidhi Madhavan

    Successful marketers need to fully understand their customers. For Andrea Grodnitzky, the new chief marketing officer at Richardson Sales Training, her customers are learning leaders at some of the world’s top sales organizations.

    Grodnitzky spent the prior year as Richardson’s chief learning officer. She’s been with the sales performance improvement company for almost 14 years, working with founder Linda Richardson to develop core programs and eventually lead the design and facilitation teams. As CLO, Grodnitzky took on a customer-facing role, writing thought leadership pieces and representing Richardson to existing and prospective clients. Thus, the transition to CMO came naturally.

    “Our customers are both sales professionals and learning leaders,” she explained. “I’ve been working with these folks for quite some time, so it’s nice to bring that knowledge with me to this new role.”

    She spoke to Chief Learning Officer about sales organizations’ learning needs and the trends shaping them.

    Richardson is a 37-year-old company. How have the learning needs of sales teams changed over time?

    The most dramatic changes have happened in just the past few years. First, both business buyers and consumers have changed their buying behavior due to the availability of information online and advances in mobile technology; we can now ask opinions and research products instantly. This shift means sales people must be upskilled to engage with today’s hyper-informed customers.

    Second, the pace of business has sped up. In some ways, technology has helped salespeople become more efficient, but expectations from management and customers have increased as well. Learning solutions now need to fit into busier lifestyles. Companies need to prioritize skills training and make sure that learning is bite-sized, easily accessible and relevant.

    Finally, higher buying expectations have led many companies to form extended sales teams with individuals who don’t have formal sales backgrounds. Learning leaders need to ensure they provide these teams with the right knowledge and skills.

    Richardson works with many Fortune 500 and Fortune 1000 clients. Are there any training strategies common to these companies that contribute to their success?

    There are certainly a variety of approaches, but there are some common themes we see in our most successful clients:

    1. They decide what success looks like before they begin. They identify the key performance indicators that matter to them and then partner with firms like us to create the right measurement approach. They also look at their progress along the way to inform their continued investment and adjust to learner needs.
    2. They have strong buy-in from leadership, in words and actions. Strong organizations orchestrate senior leader buy-in and ongoing engagement as part of their plans, making sure leaders themselves understand the importance of their investment and role in training initiatives.
    3. They ensure that learning is contextual and relevant. Sales professionals don’t like spending time on activities they don’t perceive as important. Successful organizations connect the dots on how their programs will help them meet targets by utilizing case studies and real-life scenarios.

    Sustaining sales behaviors taught during training is one of Richardson’s key goals. What mistakes do organizations often make reinforcing learning in the field?

    Sales managers are an important investment area; their support is critical for any learning initiative to succeed. But learning leaders often take for granted that managers know how to observe and coach. For example, a manager may understand the importance of a strong opening with a customer, but their coaching will be watered down if they haven’t been taught the observable behaviors to watch for.

    Organizations also need to train managers on how to coach effectively. Most managers are former sales professionals, but the skills that helped them succeed in sales can conflict with those needed to be a great coach. A sales manager might be itching to take over a sales encounter, but they need to learn to step back and develop their team members’ skills.

    We talked about trends that have already affected sales teams, but are there any new learning trends we may see in 2017 and beyond?

    We’ve spent some time listening to our clients during advisory boards and quarterly meetings, and here’s what we’re hearing:

    Mobile learning: It’s no longer just nice to have. It’s been on the horizon, but not all sales organizations are quite there. Sales people live on their phones; if you want to reach them, that’s where to go.

    Expectations: Learner expectations are no longer based on other training programs. Learning organizations need to take a cue from digital spaces like Facebook, YouTube and Google, where people spend most of their time.

    Personalization: Engaging content meets learners exactly where they are on the learning journey. New technology and techniques allow organizations to personalize content without massive effort.

    Analytics: We’re in the “show me” age. Learning leaders will see increased efforts to track and display impactful results. The key is to tell the story around the data.

    How To Avoid These 5 Leadership Lies

    1. Data Lies – Remember the recent election? What was the data showing? It all showed that Hillary would be our next President—Wrong! It could have been hacked (by Russia some say) or manipulated to show what they wanted them to show. Do not let data alone be your sole choice of information.
    2. Strategy Lies – You should have a vision and a direction of where you want your business to go before you decide on the proper strategy to take. These three things are nothing without each ones particular important information. You will have no strategy without a direction to go in. There will be no direction without the vision of where you want to end up. So, you see, you need all three to take your business to the top.
    3. Experts Lie – “Opinions are like elbows, everyone has one”. With so much information out there today, experts can and will get things wrong. Where they get their information from, how they decipher that information and then relay that information to you can make all the difference in the world. Remember, past experience has nothing to do with future outcomes. Most “experts” are using past data to form their conclusions. No two projects will ever be the same. Your project may be similar to what they researched, but you could have one very different idea that changes the whole outcome. Take what the experts say, add your research/opinion and make an educated decision for yourself. This key leadership skill of being able to judge expert judgment is huge now and will only grow over time.
    4. Your Gut May Lie – Going with your “Gut” may not be such a good idea in business. You may feel that something is totally going to work, but is that wishful thinking on your part? Research will help you know the difference. It’s great to feel strongly about something, but also do your due diligence to see if it is viable.
    5. Downplaying Reality Lies – Things are as bad as they seem! Don’t listen to anyone who tries to white-wash a crisis (be it big or small). Knowing exactly when to take action is the most important response to any problem. Do not let their denial of reality slow down response time to any problem that can harm your business. Let everyone know that you need all hands on deck to fix the problem immediately.

    Augmented Reality Is The New Reality In Supply Chain Management

    What is Augmented Reality you ask? Augmented Reality is the live view of an actual environment that has augmented or supplemented elements via computer-generated input like, sound, video, graphics or even GPS coordinates. For example, for you football fans out there, the yellow first down line you see on tv is Augmented Reality. You are watching a live game, but you also see all of the graphics on your screen which are computer-generated elements.

    In 2017 Augmented Reality is going to have an estimated value of over $6 billion. Who knew it was such a huge business? Augmented Reality is used quite a bit in Supply Chain applications and is truly only limited by the imagination. Just last year, Augmented Reality seemed like science fiction to most and now it is poised to be one of the most successful additions to businesses ever.

    Businesses are able to implement this technology quicker than usual due to the fact that today’s new hires have been using technology most of their lives. With video games, phones, tablets and even the new virtual reality items out there. Remember Pokemon Go? That game is the perfect example of Augmented Reality and almost everyone was playing that game.

    This technology is going to help all businesses reduce training time throughout their supply chain, and is growing by 100% yearly. That does not mean it is without its problems. One of it’s biggest issues is low battery life. They are working on this problem as you read this.

    Would Augmented Reality work in your business? Would you consider using it?

    We would love to hear what you think of this technology.

    Meet The ‘Not So Baby’ Beluga

    The Beluga aircraft actually looks like a Beluga Whale due to the fact that it was modified to carry large cargo. It is similar to the Antonov An124-100.

    “The Beluga is capable of carrying loads of up to 47 tons over a distance of 900 nautical miles. Lighter loads can be transported over much longer distances.” This shows that the Airbus Transport International 300-600ST Beluga class aircraft are capable of transporting large cargo amounts for long distances.

    The Airbus Transport International corporation specializes in carrying large and heavy payloads for its subsidiary Airbus, for government entities and the commercial aircraft industry. The Beluga takes on contracts to transport large fuselage, launch vehicles, satellites, and large aircraft parts.”The Beluga has regularly transported the fuselage sections of an A340, the wings of the Airbus A340, or two winglets of the A320.”

    This aircraft, at one point, carried a record-breaking chemical tank and its supports weighing in at 45 tons. It has also carried an aluminum fuel tank that was 9m in length for the NASA X-33 Venture Star Spacecraft.

    5 new Beluga aircraft, which will be bigger than the existing aircraft, are in production and should be ready by 2020. This aircraft totally deserves all of the attention it receives.

    We would love to read your comments about this article and the Beluga aircraft.

    Is It Safe To Ship Magnets By Air?

    Magnets can be an extremely dangerous cargo item to ship internationally or domestically. Domestically, magnets are being deregulated. But with that said the packaging requirements for shipping these extremely sensitive and dangerous cargo items are strictly mandated and strictly enforced by the government. Contracted engineering company’s that will be dealing with the outsourcing of the magnetism of the items being shipped must follow the International Air Transport Association (IATA) Dangerous Goods regulations in order to comply with the FAA and the International Civil Aviation Organization (ICAO) requirements for shipping magnets by air internationally or domestically.

    When shipping anything that holds a magnet charge by air, one must first understand the classification and definition of “Magnetized Material” as given by the Federal Aviation Administration (FAA) or the International Air Transport Association (IATA). This is important because this could determine a price difference and a capability change. For instance if the cargo item has a magnetic field strength of 0.159 A/m (0.002 Gauss) or more at a distance of 2.1 m (7 ft) from any point on the surface of the assembled package, then the item is considered magnetic material to the point that it must be packaged separately and differently. Secondly, the packing instructions are important when dealing with magnetic material. Magnetized material is to only be accepted under the conditions that the cargo items, such as magnetrons and meters, have been packed so that the polarities of the individual units oppose one another and do not affect one another. Permanent magnets must have keeper bars installed to be properly accepted by any outside organization. And lastly, for proper acceptance, the packaging must denote that the magnetism does not exceed 0.418 A/m (0.00525 gauss) or must produce a magnetic compass deflection of 2 degrees or less.

    The Federal Aviation Regulations require that all personnel packaging any magnetically dangerous cargo good, item or article, especially magnets, are to be trained to package the items in a proper manner. Training records must be maintained to document that initial, follow-on and refresher training is being accomplished in the proper intervals as applicable. Objective evidence will be required to ascertain the effectiveness of training and the training program alike to the Federal Aviation Administration.

    To ensure the prompt and continuous following of their rules the Federal Aviation Administration (FAA) imposes strict penalties for violations. With all the rules and regulations dealing with the process of moving magnetic cargo internationally or domestically, magnetic fields in air-space are minute to minimal keeping it extremely safe to fly.

    This One Thing Puts FedEx At The Top Of Its Game

    FedEx was the first overnight express delivery company in the world and is the world’s largest airline in terms of freight tons flown daily.  FedEx is also considered the world’s largest airline in terms of the number of aircraft.  With over 375 destinations worldwide and one in nearly every country, it is extremely hard to find someone that is not familiar with the name FedEx.

    One of the reasons FedEx has become so dominating in cargo transportation is because of the reoccurring contracts that are signed with the United States Postal Services allowing FedEx to transport their Express Mail and Priority Mail.  These past two contracts allow FedEx Express to place drop boxes at every United States Postal Services post office.  Needless to say, the United States Postal Service is the largest customer of FedEx.

    The major strength of any company, not just FedEx, is its ability to work around the clock, utilizing all 24 hours in the day. FedEx has demonstrated their ability to utilize time more efficiently by capitalizing on red-eye flights.  When cargo items being transported, such as freight, are on the ground in the day, those same items can be transported at night by FedEx for the “long haul” and the last stretch of taking the cargo item to the final destination can be completed by the ground forces in the day.  Because of this maximization of all 24 hours FedEx has set the bar for all to follow in terms of productivity.

    Six Sigma thinking can give a business fact-based situation to transform what are considered abstract scenarios and turn them into tangible solutions.
    What is Six Sigma?

    Sigma is a statistical term that measures how far a given process deviates from perfection. The idea behind Six Sigma is that if one can measure how many “defects” it has in a process, it can systematically figure out how to eliminate them and get as close to “zero defects” as possible.

    To achieve the quality of Six Sigma, a process must produce no more than 3.4 defects per million parts. Three Sigma is 93.3% accuracy. Four Sigma is 99%. Five Sigma is 99.7% and Six Sigma is 99.99%. To scale, three Sigma is 1.5 misspelled words per page in a book. Six Sigma is one misspelled word in all the books in a small library.

    Best said by  Hall of Fame football coach Vince Lombardi: “Perfection is unattainable, but if we chase it, we can catch excellence!”
    What are the Process Improvement Methodologies?

    Process improvement methodology has five steps: Define, Measure, Analyze, Improve and Control (DMAIC). These steps are designed to guide teams through a rigorous process of clearly understanding the situation and capturing information, enabling teams to look past the symptoms of a problem and identify the true root causes. After verification of the suspected root causes, the Improve and Control phases of the DMAIC process are used to develop solutions, organize and execute implementation plans, and monitor the results closely to ensure the realization of expected benefits.

    And FedEx’s implementation of the Lean Six Sigma has increased its productivity and brought them a bit closer to perfection.  By using Lean Six Sigma, FedEx has better measured their defects, or practices that are counter-productive, in their process and systematically found a better way to eliminate them and get as close to their goal of zero defects as possible.

    It is becoming increasingly important that both quality and quality assurance are considered in any business that hopes to survive, let alone thrive.  The FedEx organization has employed the Lean Six Sigma methods and techniques for better controlling of both their quality and quality assurance processes within the corporation.

    FedEx has no competition with any other freight or cargo carriers due to one major advantage, its massive size. As of June 2016, the FedEx Express fleet consisted of 659 operational aircraft and another 89 on order, making it the largest civil fleet in the world!  In addition, the average lifecycle of any given aircraft is roughly 22.2 years, meaning that their fleet 600+ is steadily growing because of the low rate of having to replace individual aircraft often.

    Five Must Haves For Project Managers

     

    1. You Must learn to communicate with everyone involved with your project, no matter what level they are at in your business. There is no ‘One size fits all’ approach to communication with your group of people. You need to learn which ways to direct everyone on your team. Everyone is different in the way they need to interact with you, and it is to your advantage to take the time to do this.
    2. You Must have the right resources. Get to know people and what their area of expertise is. Which means that you need to network, and use those contacts as needed. Keep your relationships up to date so that people will build trust with you and be more willing to help with your project.
    3. You Must be a problem solver. Learn how to brainstorm ideas and new solutions to issues that may come up. Delegate tasks and do not micromanage. This should cut down on some of the problems that could arise.
    4. You Must have regular group meetings. Go into your meetings prepared with and agenda, and stay on track so as not to waste everyone’s time. To make sure that everyone came away from the meeting on the same page, email all with any decisions made during the meeting.
    5. You Must close out your project and then celebrate. Make sure you document how the project went and any suggestions for improvements for the next time. Then make sure you celebrate with each team member a job well done. You choose the best way to do that for your particular situation. I personally like going out for a cocktail!

    Announcing The New Brithe Publishing Website…Drum Roll Please!

     

    The new Brithe Publishing website is now up and running! We have made it easier to find everything you would be looking for, including all of our blog posts. No more having to sign in to Tumblr to read our blogs.

    We apologize for not sending out our weekly newsletter during this past month while we were working on getting the new website up and running as quickly as possible. We will resume our newsletters starting Thursday. Thank you so much for your patience during this downtime.

    All of our eBooks and audiobooks can now be purchased directly through Amazon by clicking on the links under each description, or on the thumbnail picture itself.

    We hope you like what we have done and would ask that you share this email and our website with friends and family who may be interested in reading our blogs and possibly buying one of our books.

    If you have any suggestions about what you would like to see on our site or topics you would like to read about on our blogs, please feel free to email us with those suggestions at:
    jason.davis@brithe-publishing.com

    We want to make sure that all of our valued subscribers and customers receive the best from us.

    We appreciate each and every one of you!

    Jason Davis
    Brithe Publishing

    You Don’t Know What Six Sigma Is? It’s All The Rage Right Now

    To start, by definition, Six Sigma is a quality control program. Its goal is to make statistical improvements to business processes.  Think along the lines of project management, financial analysis, improving business production and customer retention. Not to mention better customer service.

    “In 1986, Motorola was so confident that they could make these changes to their production and customer satisfaction that they designed an initiative to reduce their product defects down to 3.4 defects per million products. This initiative was so successful that Motorola expanded it to their other business processes and branded it as Six Sigma.”

    The main value of Six Sigma advocates the idea that all business processes can be optimized through measurement.

    imageSix Sigma is actually a five-step process that goes by DMAIC. The ‘D’ stands for define,  ‘M’ stands for measure, (measure initial performance) ’A’ stands for analyze, (analyze the root of the problem) ‘I’ stands for improve,(improve the system performance) and finally, ‘C’ stands for controls.(create controls into the process to make sure the problem/defect never happens again.)

    One of the most surprising benefits of Six Sigma has been increased employee satisfaction. This is a benefit on top of the increased profits and customer satisfaction. When you apply Six Sigma to your employee’s questions about the company, you not only save time, you remove errors and therefore boost morale.

    Companies have to want to make Six Sigma work for them by sticking to the new rules and controls to make sure they don’t backslide into problems again. The company really will only be as good as the controls and processes that they have in place.